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The effort was definitely worthwhile. The major difficulties were of a
technical nature, as the www connection was not always as fast as it could
have been. Furthermore, WebCT needs to be supported by Netscape rather
than Explorer, and we had a panic period after Easter when Netscape
crashed after the introduction of windows NT for our network.
Moreover, it is undeniable that the full implementation of a methodology
which heavily relies upon computers requires both serious planning and
good nerves (as computers are still not very reliable and technicians are
not always at hand). Hard-copies must be kept for all materials posted
on-line and an alternative 'plan B' must always be ready in case the
computers crash.
Both lecturers and students agreed that it was worth using such a
powerful tool - WebCT - as it could really be harnessed in order to
improve the students' learning experience. Students expressed great
appreciation for the variety of things they could do thanks to WebCT. For
example the links to on-line dictionaries were made easier and so were the
links to on-line materials about Italy and Italians which were relevant
to the course.
Furthermore communicationbetween lecturers and students greatly improved,
as homework, assessment and course materials were regularly posted for
students.
As for the lessons to be drawn, it is undeniable that students need extra
time to develop C&IT and study skills. Perhaps it could be an idea to
introduce peer-mentoring. Within the pilot group in question there were
great discrepancies in terms of C&IT skills. This is unavoidable,
particularly when a module is also open to Socrates students and/or
members of the public ('associate students'). In the future the tutor will
focus more on a preliminary assessment of C&IT skills within the group and
see how expert computer users can help less expert ones.
Another lesson to be learnt was the disaster which followed the attempt at
using the chatline facility within WebCT. The lecturer in charge of the
module thought that a live 'written chat' in Italian would be an
increadible boost to the students' competence in the foreign language.
Unfortunately it was too fast to be of any pedagogical use and students
could not help slipping into nonsense and obscenities (they were not even
deterred by serious threat about lower marlks in assessed work). It was
decided to hide the chatline button and to use the bulletin board only,
which works like e-mail and gives students more time to think about what
they are writing before they post it.
On a final positive note: the bulletin board exchange was helpful in
establishing a new kind of discourse between lecturer and students. Shy
students found the heart to say what they thought - in Italian - and in
so doing improved both their ability to communicate in Italian and to be
more assertive.
Further details about this case-study will be available in two forthcoming
papers: one in the first Web edition of ReCALL and one in Active Learning
(both July editions).
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